Terms of service
1. About Us
"Qivra Care" is a trading name of QIVRA TYLIX LLP under Company number: OC456420
Qivra Care is a cosmetics and personal care brand, a limited liability partnership organized under the laws of the United Kingdom.
Registered Office:
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM
These terms govern your use of our website at qivracare.com and your purchase of our products.
2. Products & Pricing
We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice. In the event of a pricing error, we will contact you before processing your order, and we are not obligated to fulfill orders placed at an incorrect price.
3. Chargebacks & Payment Disputes
If there is a problem with an order or a charge, please contact us at support@qivracare.com before disputing the charge with your bank or card issuer. We resolve nearly every issue quickly, including a full refund or replacement where appropriate.
4. Disclaimer of Warranties
Our products are cosmetic and personal care products intended to cleanse, care for, and improve the appearance of skin and hair. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary based on individual factors such as skin type, hair type, and frequency of use. Nothing on this website constitutes medical advice. If you have a medical condition or sensitive skin, consult a qualified healthcare professional before use, and discontinue use if irritation occurs.
Our website and products are provided "as is," without warranties of any kind, express or implied, to the fullest extent permitted by law.
5. Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to decline or cancel any order at our discretion — for example, in cases of suspected fraud, inaccurate information, or product unavailability. If your order is cancelled after payment, a full refund will be issued promptly.
We accept major credit cards, PayPal, Shop Pay, and other methods listed at checkout. Payment is charged at the time of purchase. Charges from us appear on your bank or card statement as "Qivra Care".
6. Changes to Terms
We may update these Terms at any time. Continued use of our site or products constitutes your agreement to the revised terms.
7. Contact
If you have any questions about these Terms, please contact us at:
📧 support@qivracare.com